You can now get the following services conveniently:
Your monthly bill on email
Power disconnection SMS alerts
Power interruption SMS notices
(to be available soon)
New products’ messages
Register by filling the form below.
Without the characters after the -
For example +254 722 000 000
ID or Company registration number
... or on your mobile phone using the following steps:
Dial *551# and select
'2. Register for alerts'
Enter your account number (without the characters after the -),
Enter your email address (or insert 0 if you do not have any)
Enter your ID / Passport No. or Company Reg. Cert. No. and submit / send
... or by:
emailing us on
Fill in your details in the subject field as follows:
R(Acc. No.)#(name)#(mobile)#(email)#(ID No.) eg.
also, our Meter Readers will deliver the form to your premises which you can fill and return to them
or call our Contact Centre on
and give your details.
*Charges for various mobile networks apply. Customers on Orange and yuMobile are advised to register using other options besides *551#
95551, 0703-070 707, 0732-170 170