Telephone Numbers to Kenya Power Nairobi Call Centre & Branch Business Heads
Due to technical challenges experienced with our Nairobi Call Centre telephone system, the Centre has not been easily accessible to our electricity customers in the recent past, but these have now been resolved. We regret the inconvenience you may have experienced during that time.
Kenya Power is now pleased to inform electricity customers that they can reach the Nairobi Call Centre to report emergencies, faults or make enquiries, on the following telephone numbers:
National Contact Centre
E-Bill Short Code - 5551 (Click here to learn more)
0703070707
0732170170
0711 031 680
0732 111 680
020 3201 680
The Contact Centre may also be accessed through the Kenya Power general switchboard at Stima Plaza on the following numbers:
Nairobi Stima Plaza Switchboard
0711 031 000
0732 111 000
020 3201 000
Customers on Prepaid services who wish to make enquiries regarding their requests for credit or related issues should continue to use telephone number 020-3201015
Kenya Power Customer Relations
NO | NAME | BRANCH | CELL NO. | TEL. NO. | E-MAIL ADDRESS | PHYSICAL LOCATION | P. O. BOX NO. | |
1 | JAOKO MESWA BENARD | BONDO | 0722-891980, | 020-2442787, | KPLC Bldg, Next to Shamrock Hotel | 343 - 40601, Bondo | ||
2 | FREDRICK OKOTH OBONYO | BUNGOMA | 0722-448272 | Bungoma Town, Opp Posta Town | 467, Bungoma | |||
3 | DANIEL TIDONGOLUK | BUSIA | 0724-663471 | 055-22492, 0202444792 | Kisumu - Busia Road | 526, Busia | ||
4 | SAMUEL MAINGI | CHUKA | 0722-622417, | 064-630418 | Nthiga, Auto Plaza | 16, Chuka | ||
5 | ALEX KUYA AMBOKO | ELDAMA RAVINE | 0723 373 466 | 051-8005728 | Baringo Teachers Plaza | 579, Eldama Ravine | ||
6 | RICHARD MUINDI | EMBU | 0722-454140 | 068-30210 Ext.104 | Sparko Building, Embu | 197 - 60100, Embu | ||
7 | DAVID MUGAMBI | GARISSA | 0722-739508 | 046-2102239, | Maendeleo Plaza, Kenyatta Road | 9 - 70100, Garissa | ||
8 | BONIFACE N. MUNGAI | HABASWEIN | 0733-393586 | 020-2367871 | Fallah Haji Building, Opposite Habaswein Police Station | 86, Habaswein | ||
9 | JOSEPH ODENY | HOLA | 0721-657187, | 046-0208022347 | Generation Site, Hola Town | 192 - 70101, Hola | ||
10 | BERNARD OTIENO | HOMA BAY | 0722-872710 | 057-22030 | Sonyaco Plaza | 117, HomaBay | ||
11 | HELLEN C. MOGIRE | ISIOLO | 0722380662 | 064-52345 | Trends Building, Opp Post Office | 116, Isiolo | ||
12 | EVANS AGESA | KABARNET | 0711-193093 | 053-22159, | KCB Buiding, 2nd Floor, Kabarnet | 120 - 30400, Kabarnet | ||
13 | DANIEL OKUBI | KAKAMEGA | 0722-886636 | 020-2442789 | Electricity House, Kakamega | 440, Kakamega | ||
14 | ROBINSON KARIUKI MWANGI | KAMBURU | 0722-844989 | 07221363/51/93 | KIVAA | 205, Embu | ||
15 | MARTIN WAORE | KAPSABET | 0722-434869 | 053-53432 | KCB Building, 2nd Floor | 762, Kapsabet | ||
16 | DANIEL KIPKOECH | KERICHO | 0725-863045 | 052-20012 | KPLC Office, Next to SCB, Kericho | 296, Kericho | ||
17 | CHARLES AWUONDO | KERUGOYA | 0720-431062 | 061-2300970 | Opposite Kerugoya Bus Park | 1079 - 010300, Kerugoya | ||
18 | LABAN NJENGA KAGIMBI | KILIFI | 0721-296772 | 041-7522426 | Adjacent to Dr. Njiri's Clinic | 1318 - 80108, Kilifi | ||
19 | LUCY MWANGI | KISERIAN | 0721-239390 | 020-2060618, 20-2115830 | Isalu Centre, Ongata Rongai | 30099 - 00100, Nairobi | ||
20 | KENNEDY NENGO | KISII | 0720-831325 | 020-2442794 0715 -292408(SMS ONLY) | Kisii Town - Daraja Mbili | 5, Kisii | ||
21 | LUCAS HUKO | KITALE | 0721-338008 | 054-390097 | Ambwere Plaza, Kitale | 185 - 30200, Kitale | ||
22 | JOSEPHAT LANGO VAYA | KITENGELA | 0722-509630, 0733-807618, 020-2033728 | 045-20061, | Kentro Bldg, Opp Eastmatt Stores, Nxt to Nbi Matatu Terminus | 330, Athi River | ||
23 | FRANCIS K MATHAGA | KITUI | 0725-835692 | 044-4422051, 020-2515009 | Kitui Teachers Sacco Building | 476 - 90200, Kitui | ||
24 | FRANCIS WAIGANJO | LAMU | 0723-375663 | 042-4632068 | Casuarina Rest Hse, Kenyatta Road, Lamu Town | 72, Lamu | ||
25 | JOSEPH NDEGWA | LIKONI | 0722-867011 | 041-2001933 | KPLC Office, Mwinyi Babu Rd, Next to Likoni Ferry | 598, Ukunda | ||
26 | KENNEDY KARIUKI | LIMURU/MAI MAHIU | 0733-763668 / 020-2384031 | 20-2070006/7/8 | Limuru Sub Station and Ushirika Hse | 103 - 00217, Nairobi | ||
27 | ALEX MAINA | LOITOKITOK | 0722-810272, 020-2100399 | 045-622077, 020-2100399 | Jomba Somba Building, Loitoktok Town | 377 - 00209, Loitoktok | ||
28 | MACHAKOS | 044-20139, | Red Cross Building | 155, Machakos | ||||
29 | MANGERA MORONGE | MALINDI | 0733-685526 | 042-30200, | Malindi Complex | 294 - 80200, Malindi | ||
30 | SIMON NDUNGI GICHANGA | MANDERA | 0734-433595 | 046-52188 | Mandera Power Station | 76, Mandera | ||
31 | AHMED SHALLEH | MARSABIT | 0723-295469 | 069- | KPLC Office in Power Stn, Marsabit | 68 - 60500, Marsabit | ||
32 | JAMES ONUKO ORINA | MAUA | 0722-801995 | 064-21538, 21431 | Nyambene Lodge, Kanuni Road, Maua | 265 - 60600, Maua | ||
33 | FESTUS DENA GAMBO | MERTI | 0722-619974 | 0716-626381/2 | Adan Guyo Building, Merti Town | 106, Nyeri | ||
34 | PHINEAS MARETE | MERU | 0722-620800, 0702868632 | 064-32588, 32184, 0704 065603, 0737 029223 | Mutindwa Enterprises Building | 221 - 60200, Meru | ||
35 | MICHAEL OGUTU OGOLA | MIGORI | 0712-504314 | 0733-571585 | Near Post Office, Migori Town | 530, Suna | ||
36 | EUNICE WAFULA | MOLO | 0733-427500 | 051-721560 | Maziwa Hse Building | 914, Molo | ||
37 | ALI GOLICHA | MOYALE | 0721-751785 | 069-52463/6 | Next to Liban Chemist | 103 Moyale | ||
38 | JACOB K AYUB | MPEKETONI | 0722-231250 | 0714-009969 | KPLC Office, Mpeketoni | 105, Mpeketoni | ||
39 | NICHOLAS NGERESA | MUHORONI | 0734-892033 | 20-2442534 | Along Koru Rd, behind Exel P/Stn, next to Rob Ouko's Hse | 320, Muhoroni | ||
40 | EDWARD KABIRU | MURANGA | 0733-255743, 0714-117878, 0735-611392/3 | 060-31497, 060-31480/1 | AFC Building | 45 - 10200, Murang'a | ||
41 | JULIUS MURIGI NGUGI | MWINGI | 0722-786979 | 044-822094 | Garissa Rd, Opp Catholic Parish, Mwingi | 663, Mwingi | ||
42 | DAVID MUGAMBI | NAIVASHA | 050-2021507 | Mama Ngina / Biashara Street | 180 - 201170, Naivasha | |||
43 | Mr. MILIMO AMUSAVI | NANYUKI | 0722-620800, 0702868632 | 062-32840, 32558 | KPLC Office, Marshals Building | 80, Nanyuki | ||
44 | RICHARD MUTUA | NAROK | 0722-620807 | 050-22046 | OLOPITO PLAZA opposite TRANSIT HOTEL Narok town | 469, Narok | ||
45 | CHARLES KALYA | NYAHURURU | 0722-221508 | 065-2032068 | Adjacent to Municipal Council Offices | 244, Nyahururu | ||
46 | FREDRICK OBARA | NYAMIRA | 0711-355086, 0736-330538 | 020-2442791 | KPLC Office near Nyabite Market | 1242 - 40500, Nyamira | ||
47 | JOASH MANYASA | SIAYA | 0720-540515 | 057-21406 | KPLC Office, Opp Law Courts, Siaya | 541, Siaya | ||
48 | HEZRON KWANYA | SOTIK | 0722-794286 | 052-30182 | KPLC Office, Next to KFA, Sotik Town | 328, Sotik | ||
49 | BONIFACE MUNGAI | EMALI | 0733393586 | 044-52025, 020-2426501 | Sultan Hamud Town | 247, Sultan Hamud | ||
50 | ESTHER KARANJA | TALA | 0736-010890 | 020-2527958, 020-2530051 | Tala Town | 202, Thika | ||
51 | ALPHONCE KINAI | TAVETA | 0722-302013 | 043-45026 | Taveta | 132, Taveta | ||
52 | MUSA O DUDI | UGUNJA | 0721-768387 | 020-2120825, 2442796 | Ugunja | 390 - 40606, Ugunja | ||
53 | GEORGE MWABUSA | UKUNDA | 0721-707811 | 020-2372256 | Ukunda | 598 - 80400, Ukunda | ||
54 | JOSEPH OKOTH | VOI | 0721-352150, 020-3558808 | 043-2031231, 043 2030755 | ACK Eklesia House, Voi | 144 - 80300 Voi | ||
55 | BENSON NYAOGA | WAJIR | 0722-802252 | 046-421020 | Wajir Power Station | 216, Wajir | ||
56 | TIMOTHY WASWA | WEBUYE | 0723-995095, 0202674280,0703627206,0734052928 | 055-41220 | Nice House, Moi Highway | 329, Webuye | ||
57 | MICHAEL MWAURA | WUNDANYI | 0722-791083 | 043-42464 | Tatecoh House, Wundanyi Town | 1250, Wundanyi | ||
58 | JOHN MILGO | ELWAK | 0724-478936 | 020-2414462 | KPLC Office Opp Highway Hotel, Elwak | 95-70301 Elwak | ||

