Nuru ya Kenya

Discover how electricity distribution in the country is transforming lives, providing reliable energy, and fostering growth across the nation.
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Update token meter yako

Update token meter yako is an exercise targeted at all prepaid meters where a code is used to uniquely identify each prepaid meter token that is generated at the point of purchase.
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Customer service

We’re dedicated to providing exceptional support and solutions for all your electricity supply needs, day and night. Dial *977# or call 97771
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Kenya Power

Kenya Power & Lighting Company Plc is a national utility operating most of Kenya's electricity transmission and distribution, serving 9.6M+ customers.
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Online services

Access our services from anywhere in the country, through the myPower app and our dedicated self-service portals.
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Sustainability

Kenya Power plays a crucial role in sustainability due to its significant impact on the environment, economy, and society.
Apply for Electricity

Kenya Power offers two main types of accounts for its customers: prepaid and postpaid. Each type has unique features and benefits that cater to different preferences and needs. Both account types cater to different needs, with prepaid accounts providing more control over spending and consumption, while postpaid accounts offer the convenience of using electricity first and paying later.

New Customers

If you're looking to get electricity for your home or business (with power needs below 25kVA for homes and above 25kVA for bigger setups, but not including small to medium businesses with loads between 100kVA to 200kVA), this process is for you.

Prepaid Customers

Token-Based System: As a prepaid customer, I purchase electricity tokens in advance, which are used to credit my meter. These tokens can be bought via various channels, including mobile money, banks, and designated vendors.

Postpaid Customers

Monthly Billing: As a postpaid customer, I use electricity throughout the month and receive a bill at the end of the billing cycle. The bill is based on my actual consumption recorded by the meter.

SMEs Application Procedure

This application procedure is tailored for Small & Medium Enterpises (SMEs) Applications whose connection enquiry is within 200 meters from KPLC grid for supply between 100kVA to 200kVA.

Industrial Application Procedure

Applying for a power connection as an industrial customer with Kenya Power is a straightforward process designed to meet the high-demand needs of industrial operations. Follow these detailed steps to ensure a smooth and efficient application, from preparing necessary documents to the final activation of your power supply.

Update Token Meter Yako

Update Token Meter Yako is an exercise targeted at all prepaid meters where a code is used to uniquely identify each prepaid meter token that is generated at the point of purchase. It ensures that the units are safe by preventing replication in the system.

It’s a simple, 2-step process and it’s absolutely FREE.