Media Center

Kenya Power’s *977# USSD platform empowers customers to manage bills

26th August 2020…. Kenya Power has introduced a service, under the *977# USSD code, that will enable its prepaid and postpaid customers to manage their bills. Under the new service, the Company’s 1.8 million post-paid customers can now take advantage of the self-read option on *977# to submit their meter readings to get their actual monthly bills. Every month, customers who register for the self-read option will get a prompt asking them to submit their readings within the next 3 days.

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Kenya Power steps up fight against fraud with employee, customer arrests

12th August, 2020...Investigative agencies have this week arrested three employees and one customer for alleged involvement in fraudulent activities against the Company...

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Press Release- Kenya Power Safaricom partnership for Bonga Points

24th July 2020…. Kenya Power has partnered with Safaricom to enable its customers pay for electricity through Bonga Points. 

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Two suspects apprehended with vandalized electrical equipment

Nairobi, 29th May 2020

Two suspected vandals were arrested yesterday with electrical equipment belonging to Kenya Power.

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Nationwide Outage: Power Supply Restored in Most Areas

Nairobi, May 09, 2020 …  

Update 2, Time: 1.40pm

Kenya Power has managed to restore power supply to most parts of the country.

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Update National Power Outage - Restoration Efforts Ongoing

Nairobi, May 09, 2020 …   Investigations are still ongoing to conclusively establish the cause of the nationwide power outage which occurred this morning.

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Vandals destroy high-voltage underground cable in Nairobi

Nairobi, April 20, 2020 …   Power supply in parts of Nairobi was interrupted early this morning after a section of high-voltage underground cable that provides electricity to the City Centre and its environs was vandalised last night.

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Fallen trees damage power lines causing outages in parts of Nairobi

Nairobi, April 15, 2020 

Power supply has been disrupted in parts of Nairobi and its environs after the heavy rains this evening caused damages on the Kenya Power electricity network.

 

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Kenya Power announces temporary closure of banking halls

24th March 2020…. In line with the Government’s directive to stop potential spread of coronavirus, Kenya Power has announced temporary closure of all its banking halls across the country

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Kenya Power staff and several other suspects arrested over various crimes undermining quality power supply

18th March 2020…. A Kenya Power employee was yesterday arrested by Ethics and Anti-Corruption Commission (EACC) officers for receiving a bribe of KShs.50,000 from a customer after demanding the money from him to reconnect electricity supply to his house.

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Kenya Power lays off staff as crackdown on illegal connections gains momentum

27th February 2020…. Kenya Power has laid off 110 employees who were found guilty of aiding fraud, illegal connections and other crimes. The layoff happened within the past one year and Managing Director and CEO, Bernard Ngugi has warned of more action as the Company scales up the fight on crimes that undermine quality power supply.

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Floods delay efforts to restore power supply to Lamu and Tana River Counties

4th February 2020…. Efforts to restore reliable power supply to Lamu and Tana River counties have been slowed down by flooding from river Sabaki following heavy rains experienced in the area.

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