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Annual Reports (Archives)
Read more to about our financial performance. Download the specific report you want to view
Kenya Power Annual General Meeting (AGM), 2023
Shareholders wishing to participate in the Annual General Meeting (AGM) should register by dialing USSD Code *483*903# on their mobile telephone and follow the various prompts on the registration process.
Kenya Power Fibre Optic Network
Telecommunications Business Unit (TBU)
Kenya Power, having been issued with a Network Facility Provider - Tier 2 License by the Communications Commission of Kenya (CCK), has now developed a telecommunications business unit, “U-Telco” for its fibre optic business. Kenya Power’s fibre optic cable rides on the existing extensive power transmission and distribution network across the country.
Career Opportunities
a) Are you registered with us in our careers portal? Click here to register.
b) For those who have successfully registered, you can login to apply for the latest opportunities (See candidate application guide).
NB: Kenya Power is an equal opportunity employer. Female applicants and those from minority groups are also encouraged to apply.
Safety Watts
Electricity is very useful in our lives but it must be handled with caution. Failure to do so is hazardous to both life and property.
A basic safety tip to have in mind is that the wires that bring electricity from the utility pole into your home are very powerful. Never touch them. Never let a metal ladder or a TV antenna touch these wires either.
Remember — stay clear and stay alive!
Energy Saving Measures
In a world with limited energy resources, it is essential that we learn how to conserve our electricity. This helps us save money and preserve the environment. We can all make a difference by using the available power efficiently.
Discover how to save electricity and money with the Kenya Power DSM energy conservation campaign.
Branch Service
Emergency telephone numbers have been provided at various Kenya Power offices to facilitate easier and faster reporting of faults, sudden power supply outages, low/high voltage, fires, electrocutions, dangerous connections, fallen electric wires and poles, and other emergency situations. Queries related to service delivery and customer service should be communicated to the respective Branch Business Heads.
Get your branch service contacts
How are bills computed?
From units consumed each month. These units are recorded by an electricity meter installed at a customers premises. There are bye-laws which specify the applicable tarrif and rate per unit. Specific government levies like Value Added Tax (VAT) and Rural Electrification Fund (REF) are applicable.
The Kenya Power E-Mobility Conference 2024
23th-24th April, 2024 - KICC, Nairobi, Kenya
We will hold the 2nd E-mobility Stakeholders' Conference and Exhibition at the Kenyatta International Convention Centre (KICC), Nairobi, on the 23rd & 24th of April 2024, themed 'Accelerating the Adoption of E-mobility in Kenya.' We are actively working with various stakeholders to support the growth of E-mobility in the country while enabling energy transition leveraging on our 90% renewable energy dispatched to the grid.
How do I query a bill?
You can query your bill at any of our banking halls around the country. Please confirmed your current meter readings (simply take the reading from the meter installed in your premises). This will give any our staff assisting you an idea of just how much power you have consumed.
You can also check your bill using the link provided on our website.
Where do I pay my bill?
At any Kenya Power banking hall or paying point. (Cheque deposit boxes are also available at specific points).
- Co-operative Bank branches in Nairobi.
- Standard Chartered Bank ATM machines (for Standard Bank customers).
- All Barclays Bank branches
- All Postbank branches (Suspended)
- All Post Offices in Kenya
When is the deadline for payment of my bill?
The due date is indicated on the top right hand corner of each bill. However, where it says see below, it means your bill is overdue and can be disconnected without further notice.
How else can i get my bill?
We have upgraded our Customer Management System. The system will result to new account numbers which will be communicated to each customer via SMS. The system is state of the art, versatile, with robust web-based and mobile applications aimed at enhancing customer services and experience, by improving service delivery, with the following benefits:
• Immediate update of bill payments. This is a departure from the past where payments through our third party EasyPay partners would take over 24 hours to be captured and reflected in the system.
• Introduction of new bill payment channels such as use of credit and debit cards. This will be in addition to already existing EasyPay partners.
• Introduction of Self-service modules where customers can apply for electricity connection, query bills, check statements, download and print bill statements, check consumption patterns/trends, lodge queries on power supply among others.
• Improve response time as customers can report incidents through the new system.
Can I get my bill from a KPLC customer service office?
Please use the new system at https://selfservice.kplc.co.ke/ to get your bill.
Kisumu high voltage power line collapses in heavy rain
03.01.2013
A heavy rain and wind storm that occurred at Ahero yesterday evening, pulled down four steel power pylons interrupting power supply to Kisumu City and environs.
What we do
Being the only company of its kind in Kenya, we take the job of bringing power to the people seriously.
We are in the business of power supply and hence its distribution to homes and business to ensure smooth running of day-to-day activities. Kenya Power is responsible for ensuring that there is adequate line capacity to maintain supply and quality of electricity across the country. The interconnected network of transmission and distribution lines cover about 49,818 kilometers.
Who we are
The Kenya Power and Lighting Company PLC (Kenya Power) owns and operates most of the electricity transmission and distribution system in the country and sells electricity to over 8 million as at end of June 2020.
The Company’s vision is to be Kenya’s energy solutions provider of choice by providing quality and reliable service to power people for better lives and enable the country’s socio-economic development in a sustainable manner.
Kenya Power’s key mandate is to plan for sufficient electricity generation and transmission capacity to meet demand; build and maintain the power distribution and transmission network and retail electricity to its customers.
The Government has a controlling stake at 50.1% of shareholding with private investors at 49.9%. Kenya Power is listed on the Nairobi Securities Exchange.
Large Businesses
The industrial sector uses both thermal and electrical energy in various equipment like boilers, compressors, furnaces, diesel generating engines, motors, pumps, refrigeration among others.
Here are tips for saving energy when using industrial equipment:
Small Businesses
Simple energy conservation tips such as switching off office equipment and using energy saving lamps will help reduce your energy consumption.
Below are easy tips to enhance energy efficiency in your office.
Home Users
Energy conservation
Energy conservation is important both for Kenya Power and customers. Energy conservation helps reduce power bills for domestic consumers besides protecting the environment. Your energy conservation efforts in will complement those of others to protect the environment as well as save money.
